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Conversation starter · H.U.M.A.N.™

A slide deck that opens the conversation your team is not having yet.

Ready-to-use slides built on the H.U.M.A.N.™ philosophy. Put them on screen in your next team session, workshop or leadership meeting and let the questions do the work.

  • One slide per H.U.M.A.N.™ element with an open question for your team
  • No editing required — open the file and start the conversation
  • Guidance on how to open each question without creating defensiveness
  • Built on close to 30 years of working in energy, chemicals, manufacturing and construction
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What you will find inside

Five open questions. One per H.U.M.A.N.™ element.

Each slide carries one open question drawn from the five elements of H.U.M.A.N.™. The questions are not designed to produce a score. They are designed to produce a conversation. Leaders who use them regularly report that they start hearing things that were always present but never visible.

H

Hold your judgement

An open question that helps leaders pause the first conclusion and hear what happened before a reaction closes down useful information.

U

Understand the context

An open question that explores the conditions, pressures, assumptions and earlier decisions that shaped what seemed possible at the time.

M

Make learning possible

An open question that reveals whether relevant information can surface and whether learning improves the work without removing fair accountability.

A

Apply error tolerance

An open question about where work still depends on perfect human performance and how errors can become easier to prevent, detect, correct or contain.

N

Normalise honest conversations

An open question about whether mistakes, uncertainty, weak signals and unwelcome information can be discussed as part of normal work.

How to use

Opening the conversation without creating defensiveness

Each question comes with a short facilitation note: what to listen for, how to hold the silence, and what to do when an honest answer makes the room go quiet.

Is this for you?

This slide deck is useful if:

Yes, this is for you if:

  • You lead a team in a high-hazard industry and want to understand what is actually happening, beyond what reports say
  • You want your team to speak up earlier, and want to understand what is currently making that difficult
  • You want a ready-to-use tool for your next team session, workshop or leadership meeting that takes no preparation
  • You are an EHS or safety professional who wants to open a different kind of conversation with your operational leadership
  • You have experienced an incident and want to explore it through a different lens before deciding what changes

This is probably not for you if:

  • You are looking for a compliance checklist or an audit tool
  • You want to assess your team's performance against a standard
  • You are looking for a tick-box exercise that produces a score rather than a conversation
  • You expect the slides to resolve the underlying issues without leadership involvement
Marieke Bleyenbergh

Marieke Bleyenbergh

Founder, Be Human Be Safe · Former VP Safety and Environment, Shell · MSc Chemical Engineering

The four building blocks